Students should visit the academic or administrative department related to their inquiries or problems initially. The one who thinks that the answer was not satisfiying or the problem has remained, should visit the Office of Student Ombudsman.
You may contact the Office in person, by call or e-request form.
If it is an academic issue, you may solve it by following the chain below;
Sample problem-solving for academic issues:
When talking to the Ombudsman or representatives from other offices;